Mumbai Dabbawala deprived Social Security :

Mumbai Dabbawala deprived Social Security :

Naresh Kumar Sagar.New Delhi :

Mumbai Dabbawala deprived Social Security : Five thousand five hundred, Mumbai Dabbawala, an excellent fleet of the  delivery men scrambles on roads and local trains to deliver tiffins to their clients across Mumbai. Mumbai Dabbawala   has an excellent and dedicated track record of the best service provider to their clients across Mumbai to its office goers . The Dabbawalas perpetual dedicated service is  acknowledge by various eminent institution make their organisation a matter of pride.

In their site they express


We are Dabbawala, (one who carries the box), in the Indian city of Mumbai. We carry and deliver freshly made food from customer’s home in a lunch box (Dabba) and deliver it to offices.

It may sound simple, but it’s not.

It is actually a highly specialized trade that has evolved in its current form over a century and has become integral to Mumbai’s culture.

We are about 5000 in number and deliver approximately 200,000 tiffin boxes every day.


It all started about 125 years back when a Parasi banker wanted to have home cooked food regularly in office and gave this responsibility to the first ever Dabbawala. Other people also liked the idea and the demand for Dabba delivery soared.

It was all informal and individual effort in the beginning, but visionary Mahadeo Havaji Bachche saw the opportunity and started the lunch delivery service in its present team-delivery format with 100 Dabbawalas.

As the city grew, the demand for dabba delivery grew too. Our forefathers had the vision to create the Dabba coding system that’s going on strong even today.

The Coding system evolved through various stages with time. In the beginning it was simple colour coding. Now Mumbai is a widely spread metro with 3 local train routes. Our coding has also evolved into alpha numeric characters.


We are mostly semi literate people of Warkari sect from rural Maharashtra. We feel a sense of pride that our work and dedication is appreciated world over.

Eminent personalities like Prince Charles have visited us. Prince even invited us to his wedding.

If you ask us who is the most famous Dabbawala in the world? We will say Mr Richard Branson! He actually travelled with us like a Dabbawala and delivered a huge tiffin to his own employees at Virgin, Mumbai.

We are recognized as delivering 6 sigma level of accuracy in our dabba delivery. That means only 1 mistake in 6 million chances.

There are innumerable documentaries made on our Dabba delivery system.

We have been featured in many news programmes; we are mentioned in literature as well. University delegates from all around the world keep visiting us.

We thus following Question to Make ?

One Dabbawala has 40 tiffin to carry and clients charges are Rs 500 per tiff-in.

Mr Organizer  is left with huge sum of funds in crores, how is that spend?

Why the  Receipt and Payment, Income and Expenditure,accounts  not transparent?

What are benefits are provided under Labour Laws to these Dabbawala.

What are the social security provided for these deliverymen working more than ten years,twenty years, thirty years and forty years,

It is apparent that no Corpse Fund is created for the welfare of this fleet of workers working and scrambling on the streets of Mumbai with diligence doing their duties.

How the organizer are spending the surplus fund in case of the organisation is registered under  Charitable or Cooperative Acts.

When the workers spend most of his life in services the social security of the workers is of paramount importance so that their future life is safe and sustainable from business ,work culture and ethics are concerned.

Is the organizers are not infringing the human rights of the citizen who are working exceedingly well?

The moot point of their rights to social security which they’ are deprive off since the services inception from last 129 yrs.

Mumbai government and Labor social justice state ministry are requested to pursue with the Owners and organizers of Mumbai Dabbawala to get their social security rights.

OR some NGO may take up the this infringement, to higher court, for its fulfillment of social security to aggrieved party from last hundred years.

Published by Naresh Sagar

Mentor MSME, Motivator, Media Event Org, Management fiscal & Water management.Social Media branding,Internet broadcasters,Propunder of Indian Philosophy

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